Introduction
Vols & Original (hereinafter “we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information across our website and online store.
Contact Information
Vols & Original
Augustastraße 1
12203 Berlin-Lichterfelde
Germany
Email: info@volsandoriginal.com
Website: https://volsandoriginal.com
Website: https://volsandoriginal.com
Information We Collect
Website Interactions
When you interact with our website, we may collect:
- Cookies and browsing preferences
- Comments and associated metadata
- IP address
- Browser user agent information
E-Commerce Data Collection
Through our WooCommerce platform, we collect:
- Account registration details
- Billing and shipping information
- Order and purchase history
- Communication preferences
- Device and browser information
- Payment transaction details
How We Use Your Information
Website Data
We use website data for:
- Website functionality
- Spam detection
- Comment moderation
- Improving user experience
E-Commerce Data
We process e-commerce data for:
- Order fulfillment
- Customer communication
- Payment processing
- Personalized shopping experiences
- Fraud prevention
Cookies and Tracking
Website Cookies
- Temporary login cookies
- Comment-related cookies
- Browser compatibility tracking
- Screen display preferences
E-Commerce Cookies
- Shopping cart functionality
- User authentication
- Personalization
- Analytics
You can manage cookie preferences through your browser settings.
Data Sharing and Third-Party Services
We may share data with:
- Spam detection services
- Payment processors
- Shipping providers
- Email marketing services
- Accounting software
- Analytics platforms
All third-party services are GDPR-compliant and bound by data protection agreements.
Your Rights Under GDPR
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request data deletion
- Restrict data processing
- Export your data
- Withdraw consent
- Object to processing
Media Uploads
We recommend avoiding images with embedded location data (EXIF GPS). Uploaded images may be downloadable by website visitors.
Embedded Content
Embedded content from other websites may collect data and track your interactions as if you were on their platform.
Data Retention
- Comment data: Retained indefinitely
- User profile data: Editable or deletable by users
- Order records: 7 years
- Customer accounts: While active
- Marketing data: Until consent withdrawal
International Data Transfers
We ensure protected international data transfers through:
- Standard Contractual Clauses
- Explicit user consent
- Secure data handling protocols
Security Measures
- WordPress and WooCommerce security plugins
- Regular software updates
- SSL encryption
- Secure payment gateway integrations
- Limited staff access to customer data
Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect data from minors.
Updates to This Policy
We may update this policy periodically. Significant changes will be communicated via email or website notification.
Contact and Complaints
- Email: info@volsandoriginal.com
- Berlin Commissioner for Data Protection and Freedom of Information for formal complaints
Last Updated: 28.11.2024
