OVERVIEW
This website is operated by V&O Fashion GbR. Throughout the site, the terms “we”, “us” and “our” refer to V&O Fashion GbR. We offer this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.
SECTION 1 – CONSUMER RIGHTS AND LEGAL INFORMATION
1.1 Company Information
V&O Fashion GbR
Augustastraße 1
12203 Berlin
Email: info@volsandoriginal.com
1.2 Statutory Right of Withdrawal (Widerrufsrecht)
Withdrawal Policy
As a consumer, you have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day on which you or a third party other than the carrier, and indicated by you, acquired the last goods.
Right of Withdrawal Exclusions
The right of withdrawal does not apply to:
- Personalized or custom-made products
- Sealed audio or video recordings or computer software that have been unsealed
- Hygiene products that have been unsealed
- Goods that are likely to deteriorate or expire rapidly
Withdrawal Procedure
To exercise your right of withdrawal, you must inform us:
- V&O Fashion GbR
- Augustastraße 1
- 12203 Berlin
- Email: info@volsandoriginal.com
You may use the attached model withdrawal form, but it is not obligatory.
1.3 Delivery and Shipping
- Delivery times: 3-5 business days within Germany
- Shipping costs will be displayed during the checkout process
- Shipping is available within the European Union
SECTION 2 – ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your jurisdiction. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction.
SECTION 3 – PRODUCT INFORMATION
- All prices include statutory VAT
- Prices are subject to change
- Color representations are as accurate as possible, but we cannot guarantee exact color matching due to monitor variations
SECTION 4 – PAYMENT AND PRICING
4.1 Payment Methods
We accept:
- Credit card
- PayPal
- Bank transfer
- Immediate payment is required upon order placement
4.2 Pricing
- All prices include statutory VAT
- Shipping costs are additional and displayed before purchase completion
SECTION 5 – WARRANTY AND LIABILITY
5.1 Statutory Warranty Rights
You are entitled to statutory warranty rights according to German consumer protection laws. In case of defective products, you have the right to:
- Request repair or replacement
- Demand price reduction
- Cancel the contract if repair or replacement fails
5.2 Liability Limitation
Our liability is limited to cases of intentional misconduct or gross negligence, in accordance with German legal standards.
SECTION 6 – DATA PROTECTION
Your personal data is processed in compliance with the German Data Protection Act (BDSG) and the General Data Protection Regulation (GDPR). Please refer to our separate Privacy Policy for detailed information.
SECTION 7 – DISPUTE RESOLUTION
For online dispute resolution, please visit the EU Commission’s online platform: http://ec.europa.eu/consumers/odr/
SECTION 8 – GOVERNING LAW AND JURISDICTION
These Terms of Service are governed by the laws of the Federal Republic of Germany. The place of jurisdiction is Berlin.
SECTION 9 – FINAL PROVISIONS
Should individual provisions of these Terms of Service be or become invalid, the validity of the remaining provisions shall remain unaffected.
CONTACT
Questions about the Terms of Service should be sent to: info@volsandoriginal.com
